Terms of sale and delivery Webshop, Bewoo.dk

§ 1. GENERAL Any delivery between the parties takes place on the basis of these general terms of sale and delivery. Wood is a living material. Kayak hangers / paddle holders and other wood products from Bewoo will, even if they are surface treated, exposed to changing temperature and humidity, absorb or release moisture whereby wood products can expand / contract. This means that over time the products are expected to contract or expand slightly, but not to such an extent that it affects the functionality of the individual product. Unless otherwise specifically stated in connection with the product, all Bewoo's products are intended for installation indoors or at least under a fixed roof, protected against direct / indirect effects of the weather (Sun, rain, snow, condensation etc)

§ 2. OFFERS Offers are only binding on the seller for 30 days. Offers must be accepted in writing by the buyer.

§ 3. PAYMENT The item is not sent until payment has been received. The webshop allows you to pay via bank transfer, Stripe.com or PayPal.com. The buyer is obliged to make any payment to the seller as if the delivery had taken place at the agreed time, even if the delivery has been postponed due to the buyer's circumstances. Buyer is not entitled to set off or withhold any part of the purchase price due to counterclaims unless this is acknowledged in writing by Seller.

§ 4. RESERVATION OF PROPERTY The seller reserves the right of ownership of the delivered goods until payment has taken place with the addition of accrued interest and costs.

§ 5. DELIVERY AND DELAY Delivery takes place from the seller's chosen delivery address (private address or parcel box or other delivery point), regardless of whether the seller brings his goods to the buyer by his own people or by a third party in accordance with a separate agreement with the buyer. Delivery to the buyer is at the buyer's expense and risk. Exceeding the delivery time by 30 days due to the seller's circumstances in all respects is considered timely delivery, whereby the buyer can not for that reason exercise any powers over the seller. If delay in delivery is due to the seller being prevented from delivery due to labor dispute, fire, war, shortage of goods, employees, agents or any other circumstance as well as all cases of force majeure, delivery is postponed for the duration of the impediment. This applies regardless of whether the reason for the delay occurs before or after the expiry of the agreed delivery time. Seller assumes no liability or liability for damages in connection with consequences due to delayed delivery. However, both parties are entitled to cancel the agreement if the delay exceeds 2 months.

§ 6. Right of return There is a full right of return within 14 days. In the event of return, however, the buyer must pay the shipping costs himself. Items must be returned undamaged in original packaging. Items are only returned by prior agreement in each individual case, and only if the goods are current and in unbroken, undamaged and original packaging. Otherwise, the item may be rejected. Upon agreed return, the item is always returned free of charge and always accompanied by a copy of the delivery note or invoice. Upon return, a cost deduction is calculated, which is deducted from the credit. After 3 months, crediting will not take place. Items brought home specially or made to order are not returned.

§ 7 PACKAGING The seller must ensure that the service is packaged properly. Should the buyer have special requirements or wishes in connection with packaging, this must be notified to the seller in writing, before the conclusion of the agreement. Items are shipped per individual order. Partial delivery / co-delivery is not possible for us. We send a maximum of 20 kg per package.

§ 8. DEFICIENCIES The buyer must immediately upon delivery make an examination of the goods from the seller. If the buyer wants to invoke a defect, the buyer must, immediately after the defect is or should have been discovered, give the seller written notice thereof, as well as state what the defect consists of. If the buyer does not complain as stated, the buyer can not later claim the defect. At the seller's choice, defects in the goods sold will be remedied or re-delivered at the seller's expense within a reasonable time. If this does not happen, the buyer is entitled to terminate the agreement. If the buyer has not claimed the defect from the seller within 1 month after the delivery date, the buyer cannot later claim the defect.

§ 9. OPPORTUNITIES FOR COMPLAINTS If you wish to complain about a product or service purchased from bewoo.dk, you can contact the Danish Competition and Consumer Authority's Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Complaint Resolution via www.forbrug.dk.

The European Commission's online complaint portal ODR (Online Dispute Resolution / Online Dispute Resolution) can also be used when filing a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaint filed here - Online dispute resolution

Upon administration of a complaint, you must state our e-mail address bewoo@bewoo.dk

If you have questions about the new guidelines, you can read more about them on Consumer Europe's website here

§ 10. DEFAULT In the event of the buyer's default, the seller is entitled to stop further deliveries and demand compensation in accordance with the general rules of contract law.

§ 11. LIMITATION OF LIABILITY A claim for damages against the seller may not exceed the invoice amount for what is sold. Seller is not liable for operating losses, loss of profit, due to delay or defects in the goods sold. The seller must without undue delay notify the buyer in writing in the event of force majeure and other circumstances over which the seller is not in control. For product liability, the current rules in Danish law apply.

§ 12. COOKIES We use cookies to improve the customers' user experience on our site. See our personal data policy.

§ 13. CHOICE OF LAW AND JURISDICTION The agreement is subject to Danish law. Any dispute between the parties shall be settled by the Maritime and Commercial Court in Copenhagen.

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